evidence that you have completed the course. Finally, you will disseminate your documents and train users in the new policies and pro… Inappropriate appearance and dress, i.e., a pierced nose, eyebrows, tongue or lips, will not be tolerated. New employees do not receive holiday benefits until they complete the Orientation and Training Period. It may or may not conform to all laws (federal, state, and local), rules, and regulations. If you have a problem so severe that it affects your ability to perform, please discuss it with the doctor or office manager. All of us need to stay aware of current policy and, as revisions are made, new pages will be given to the personnel to place in staff manuals. inability to perform satisfactorily the duties of the position. Our goal is to provide a completely safe workplace. Samples and examples are just that. IT policies and procedures ensure the business meets meet legal, regulatory, and statutory requirements. Check out this Sample Internet Usage Policy that covers the main points of contention dealing with Internet and computer usage. Overtime premium pay is paid according to the Federal Fair Labor Standards Act and the State Wage, Hours and Child Labor laws. The employee classifications are: PROBLEMS AND CONCERNS: RESOLUTION PROCEDURE. Therefore, any use, sale, purchase, transfer or possession of any illegal or non-prescription drug is prohibited at any time. Such standards may vary depending on the industry, workload, geographic location, professionalism of the office or size of the company. For women, short or shoulder-length hair is preferred. You must wear gloves! The Master Office Policy Manual is the property of the practice. We make available to each employee certain information including patients’ and clients’ names, medical history and addresses, communications, files, bills and payment records, office forms or manuals, etc. Keeping up-to-date professionally is a benefit all the way around – for you, the practice, and of course, the patient/clients. Company Hiring Policies Your company's list of HR policies should clarify your company's hiring practices in terms of not discriminating against applicants based on characteristics protected by law. A staff member who accepts employment elsewhere while on maternity leave will be terminated without notice as of the last date of employment. Emergency pay advances are always considered early payments of wages for future work performed and are not to be considered a loan made to the employee from the employer. “Mutual agreement” separations will be classified as either voluntary or involuntary so that they may be processed in accordance with the separation policies and procedures that follow: Although a staff member may give notice, the resigning staff member may be asked to leave immediately because of staff morale, unsatisfactory job performance or operating needs. Sick leave is intended to protect staff against undue financial loss in the event of an illness of one or a few days’ duration. Using a computer account that you are not authorized to use. Non-Exempt Employees: employees not exempt from minimum wage, overtime and time card provisions of the Fair Labor Standards Act do receive overtime pay. To not photocopy or duplicate, and not permit any person to photocopy or duplicate, any of the information without the employer’s consent and approval. Personal emergencies may qualify for sick leave if approved by management. You may leave of your own volition or be dismissed without notice during this time. The office manager and the doctor conduct the review. Prioritizing the proper posture can help prevent most workplace injuries and reduce the impact of repetitive movements.. You can do this by adjusting certain tools that you use in the office. Failure to give advance notice may void the claim for benefits. It is important to always show that you really do care about the patient. you are familiar with the right procedure for their use. You can adjust this sample office policy to conform to federal, state, and local laws. Before you dive into the policy-writing process, it’s important that everyone is on board. Employee Code of Conduct. Written office policies help to: Our practice is open to change. provides for payment of salaries comparable to those paid for similar positions and services in the community; allows for differences in individual ability, knowledge and skill; and. Education (courses completed and other training or skills required), Person(s) to Notify in Case of an Emergency. Policy Statement Examples Example 1 (For presidential policies) : The purpose of this University Policy is to clarify rulemaking procedures from the Office of the President, and the procedure for the development, review and approval of policies initiated at other levels or by other bodies in the University. If you are unable to report to work, you must notify the doctor as soon as you are aware of the situation. Employees are covered by workers’ compensation insurance for work-related injuries or occupational diseases. – only with the staff member’s specific and prior approval in writing. In the event that the staff member fails to attend a training course, and prepaid fees are lost because of this, the individual will reimburse the employer through payroll deductions. are not acceptable. New employees begin to earn vacation pay at the end of the Orientation and Training Period. Immediate family includes father, mother, sister, brother, wife, husband, son, daughter, father-in-law or mother-in-law. Making a business or company policy is a vital thing to run a business or company and its functions smoothly. This includes being under the influence of alcohol and/or any drug while on duty or performing any practice-related business. This gives both of us a chance to determine where improvement or assistance and training is needed. In the event that you will be more than 15 minutes late to work, please call and tell us when you expect to arrive. Extreme care should be exercised to ensure it is safeguarded to protect the practice, each staff member, the suppliers, the patient/clients and the employer. Occasionally, office requirements may make it necessary for employees to work beyond scheduled work hours. New employees must fill out a Withholding Exemption Certificate (Form W-4) on or before the day they begin work. If you experience or witness an accident in which an employee, patient, client, or visitor sustains a personal injury, regardless of how serious it is, immediately report the situation to your employer. Since no vacation time is earned during the Orientation and Training Period, no vacation benefits will be paid to an employee who quits or is terminated during the Orientation and Training Period. During the initial Orientation and Training Period, you have the opportunity to demonstrate your attitudes and abilities and decide if your philosophy and goals are compatible with those of the practice. Repairs are to be made by authorized maintenance personnel. Separations are either voluntary or involuntary. It is an example of what our 400 page Office Policy and Job Description Manual contains. Non-employees are prohibited from trespassing, soliciting or distributing literature on office property. After writing, your documents should be reviewed, validated, and approved. Such leaves are discouraged and restricted to the following types of absence: Accrued sick leave benefits are to be used before the leave of absence begins. The Master Manual is kept in an appointed place in the office. To be eligible for holiday pay, the staff member must be at work (or on an excused absence) the day immediately before the holiday and the day immediately after unless approved by management. In this example, the student is taking the course following the revised policy… We are here to provide a professional service to our patients/clients. Therefore, it is important that you consult with an attorney who is familiar with the employment laws in your state before implementing this type of information. Injury reports will be filed by the employer with the insurance carrier within five days after the injury occurs. To release personal information about other staff members – telephone number, address, etc. If you are injured while working, notify the doctor immediately, regardless of how minor the injury may be. Payment falls under both office procedures and policies, so it’s important to have a clear working solution for charging and collecting fees in your practice. Patients/clients are favorably impressed and attracted to an office that looks professional and well-maintained. This insurance is paid by your employer. Any employee who believes he or she has been harassed by a co-worker, manager or agent of the practice is to immediately report any such incident to the office manager or next highest authority. Wages are based upon an hourly rate, a daily rate, or a monthly salary and paid according to the posted “Payday Notice.”. It is an example of what our 400 page Office Policy and Job Description Manual contains. It’s important to quickly identify and remedy potential ergonomic hazards in your office. section i: general conduct rules 1.1 professional standards of conduct . Sick pay benefits will be paid for the times that you would normally be scheduled to work. Should you be called to serve on jury duty or as a witness, please tell us right away. This policy used to be the Office/Retail policy but this has now been separated into two independent documents. We recognize that even the most dedicated employee can have a dead battery once in a while! simply a documented protocol that establishes requirements for how employees should handle company information and materials within the office Download sample office policies related to patient payment, patient dismissal, and more. Office Supplies Management B.1. A maternity leave may be combined with a pregnancy disability leave to a maximum of four months. Do not operate defective equipment. The below policy examples are intended to serve as guidance for Wayne State University policy owners/co-owners, when drafting policy statements for new or revised policies. Just notify the office manager whenever problems are encountered and wherever you think improvements can be made. Overtime pay is paid according to the Federal Fair Labor Standards Act and our state’s wage, hours and labor laws. These items are of substantial value, highly confidential, constitute the professional and trade secrets of the doctor. For example, when a user signs into Office on a device for the first time, a check is immediately made to see if there is a policy configuration that pertains to the user. Many of these policies and procedures are required by our contracted payors (Commercial, Medicare, and Medi-Cal HMO’s) and are offered as templates to assist you with your office policy and procedure development. Everyone is responsible for safety. Customize this workplace romance policy based on your company’s attitude toward office dating. Policy Manual Template (MS Word/Excel) Download this Policy and Procedures Manual template (MS Word 68 pages) to meet your organization’s needs.It includes free checklists, templates and spreadsheets for organizing and maintaining your policies. Home: (555) 322-7337. example-email@example.com If you are released from jury duty before the end of the workday, you are expected to return to work for the balance of the day. Changes happen as a result of internal growth, legal requirements, competitive forces or general economic conditions that affect our profession. After two years, you will receive ten vacation days. The employee brings the problem to the office manager (or immediate supervisor) within 10 days of the occurrence. After one year, you will receive five vacation days. All vacations will be approved at the convenience of the office so that continuous patient/client care is assured. Serious injuries, illnesses, or deaths must be reported to the Division of Industrial Safety. Our close contact with patients and/or clients makes it all the more important that everyone pays particular attention to personal and oral hygiene. Your employee records file contains your work and salary history, performance evaluations, job descriptions and miscellaneous data. In 2013 China developed a foreign policy known as the Belt and Road Initiative, the nation’s strategy to develop stronger economic ties in Africa, Europe, and North America. We encourage all staff to take courses or training to increase their competence in the present job assignment and to prepare for future advancement. Vacation pay will be paid to staff who are retired for reasons of age or disability or to the estate of a deceased employee. It may or may not conform to all laws (federal, state, and local), rules, and regulations. Staff members who quit, are discharged or fail to respond to a recall, will be regarded as separated from employment with the office and will maintain no seniority, recall or other rights. Filing with the clinical records is the common practice in solo practices. take time off and be charged with earned vacation, unused holidays, or time off that was earned but not used. Chances are that your office is air-conditioned so getting rid of such a stench might not be easy for you and might end up lowering the company name. reclassified as a regular or temporary employee, given seniority retroactive to starting date, and. To receive unemployment benefits, a claim must be filed at the local office that administers the state’s unemployment insurance law. 3. Legally prescribed medications are permitted only to the extent the use of such medications does not adversely affect the employee’s ability, job performance or the safety of that individual and others. Communicate with our patients/clients. SEVEN EXAMPLES OF PROFESSIONAL OUT OF OFFICE AUTORESPONDER EMAIL MESSAGES Published on August 16, 2017 August 16, 2017 • 848 Likes • 19 Comments To continue to keep any information inviolate, even after termination of employment with the office. Do not climb on or into any shelving or fixtures. Complete the sample registration form to download a security policy MS Word file. Your attendance at meetings, lectures and training programs will be counted as hours worked, and wages will be paid when such sessions are conducted during your normal work schedule. Office staff are required to wear business attire or a uniform as designated above. Record any time spent receiving medical treatment as personal time off, not as hours worked. . Data protection. Obtaining a password for a computer account without the consent of the account owner. Office Supplies Management B.1. When you have good policies known and understood by all staff, you get an effective and efficient team that coordinates and cooperates at a high level. We need to convey an atmosphere of warmth, caring, professionalism, efficiency and competence. Below is a sample policy on employee classification. 9+ Case Brief Examples; Media Relations Policy Examples; Even if there are variations when it comes to the information that you can see in this document, all policy briefs are expected to provide solution propositions that can help a community or a group address problems and issues that are well-defined and properly specified. In the event a payday falls on a Saturday, Sunday or holiday, you will get your paycheck on the following workday. If you have to go out of the office or the building on personal business during your scheduled work hours, first, get permission from your supervisor. Most companies use Microsoft Office, Active Directory and Outlook so we’ve put together a handy policy and procedure Word template for your use. Hair must be clean, well trimmed and well groomed. The office telephones are intended for business use, so please refrain from making or receiving personal calls. Office Policy Example. Office policy differs widely whether clinical correspondence should be filed with the patient's records or if the correspondence should be filed in a separate folder under the name of the individual, institution, or company, in alphabetical order. Always strive to leave your own distractions and problems at home. All employees will be given a copy of all policies for their personal use. After a short while, one becomes somewhat knowledgeable in certain standard advice to patients. Example Harassment Policy. Below is a list of items that should be included in any basic office policy or policies: Policy is very important to establish so that the entire group understands the rules and agreements upon which the office operates. For sanitary reasons, nails must be short. If an employee fails to fill out Form W-4, the employer is required to withhold the maximum amount of tax. Policy Manual Template (MS Word/Excel) Download this Policy and Procedures Manual template (MS Word 68 pages) to meet your organization’s needs.It includes free checklists, templates and spreadsheets for organizing and maintaining your policies. For example, a pediatrics practice might have educational pamphlets with information on … Staff members who are asked to leave immediately will be paid their regular salary in lieu of work. This policy prohibits harassment in any form, including verbal, physical and sexual harassment. Setting password policy can be complicated and confusing, and this article provides recommendations to make your organization more secure against password attacks. The employee’s benefits may be discontinued during this time. Negative comments should also be relayed, as the comment may be a signal about a misunderstanding or a problem that should be addressed. The attendance sheet and/or time card is a legal document and must not be destroyed, defaced or removed from the premises. Regular full-time staff members earn six days of paid sick leave within a consecutive 12-month period. Having IT policies and procedures is not a trend since technology is so hyped in this generation. Details. Administrative and Office Policy and Procedure Templates Explore the admin related procedure templates available on Way We Do to add to your online manuals. The following policies are designed to provide working guidelines for all of us. Because of possible “secondary smoke” hazards, smoking is not permitted on the premises. During absence because of sickness, keep in touch with the office and let us know your progress on a daily basis. This policy prohibits harassment in any form, including verbal, physical, religious and sexual harassment. These performance evaluations are vital for future planning, and they provide fair, timely and objective measurement of performance in light of job requirements. Social Security ensures basic benefits for survivors, and burial allowance. Salary adjustments are not necessarily made at the time of the performance evaluation. Such information must not be discussed away from the premises or within hearing distance of any patient/client or unauthorized person. Changes in personnel policies are made after considering the mutual advantages and responsibilities of both the owner and staff. You can count on us to keep it private, and we expect you to do the same. The spouse for whom the employee had been claiming an exemption is divorced or legally separated or claims his/her own exemption on a separate certificate. Example health and safety policy Setting the scene Daly Response Alarm Systems supply and install intruder alarms to residential and business premises. Cleaning is shared by the office-based staff on a … Royal College of Dental Surgeons of Ontario Dental Office Policy and Procedure Manual Template 2 Each manual section has separate policies and separate procedures. Some of these classifications and their accompanying benefits or restrictions can vary from state to state. Unused vacation time will be paid for at the end of the year unless carried over with special permission. If you are trapped in the office, keep the doors closed and seal any cracks (with wet towels if possible). As required, you may be asked to attend continuing education classes to hone your skills. We may opt to bond certain employees with specific or sensitive responsibilities within the office. No vacation time is earned while on a leave of absence. Any time off during normally scheduled work hours will be without pay. Staff members are required to take their earned vacation time in the year after which it has been earned. All written, oral or informal requests for information about employees or former employees are referred immediately to the manager/administrator. The following policies are designed to provide working guidelines for all of us. The employer or the insurance carrier may not be liable for the payment of any workers’ compensation benefits for any injury that arises out of an employee’s voluntary participation in any off-duty recreational, social or athletic activity that is not part of the employee’s work related duties. If the employee is not satisfied, the employee takes the problem in writing within the ensuing five days to the employer, who will investigate the circumstances and subsequently return a decision to the employee within five more days. This policy of allowing employees to use Internet resources during non-work periods is similar to the policy of allowing staff to use library resources on personal time. Technically certified office staff are responsible for maintaining valid licensing by attending the necessary number of continuing education courses required for recertification. You may, with approval, choose to: To ensure that our patient/clients receive proper treatment, we must have adequate staff to handle the workload. No outside agency, inspector, visitor, inquirer, salesperson or ex-employee may enter the operatories or office from the reception area without permission.
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