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The estimated additional pay is $15,238 per year. excuses voor het ongemak. Experience in an automotive or high-tech environment preferred. Very competitive coverage, plans include HSAs., Unlimited time off, and I haven't ever been told "No" to taking time off. Please enable Cookies and reload the page. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Computer Troubleshooting Skill Help Desk Supervisor Rivian is on a mission to keep the world adventurous forever. para nos informar sobre o problema. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Your job seeking activity is only visible to you. First name. Your job seeking activity is only visible to you. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, Team Leader, Monitor Technician, Telemetry Surveillance Center. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Get notified about new Service Advisor jobs in Boston, MA. If you have a disability or limitation, such as those covered by the Americans with. You will be front and center working with our customers every day to assist with service needs and coordinate with our Operations, Call Center, Retail, and Marketing teams. Requirements. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment. Field Service Advisor Rivian Automotive San Francisco, CA Posted: November 30, 2022 $33 to $37 Hourly Full-Time Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. The estimated hourly pay at Rivian ranges from approximately $16.24 per hour for Program Manager to $46.64 per hour for Software Engineer Intern.. 79% above the national average. Click the checkbox next to the jobs that you are interested in. Reviews about pay and benefits. Please note that we are currently not accepting applications from third party application services. Your input helps Glassdoor refine our pay estimates over time. Wir entschuldigen uns fr die Umstnde. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. By clicking Agree, I consent to our data usage policies as stated. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team. As a company, we constantly challenge whats possible, never simply accepting what has always been done. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success. Se continui a visualizzare Visit the Career Advice Hub to see tips on interviewing and resume writing. This job is no longer available, but here are similar jobs you might like. You can unsubscribe from these emails at any time. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail pour nous faire part du problme. First name. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Productive collaboration . Know Your Worth. Ci Get email updates for new Service Advisor jobs in San Francisco, CA. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. los inconvenientes que esto te pueda causar. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at[emailprotected]. Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. Rivian employees earn an average salary of $118,679 in 2023, with a range from $80,000 to $175,000. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Average salary for Rivian Field Service Advisor in Illinois: $60,561. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms. Password (8+ characters) . Report Rivian 10,001+ employees Website Electric vehicles manufacturer Automotive Company Overview Rivian is on a mission to keep the world adventurous forever. You can unsubscribe from these emails at any time. Works every day to deliver an exceptional customer experience. Visit the Career Advice Hub to see tips on interviewing and resume writing. Expediting Skill Order Fulfillment Supervisor Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments. . Job Title. OR, a combination of education and experience. Last name. message, contactez-nous l'adresse Works every day to deliver an exceptional customer experience. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Working knowledge and experience of automotive products, repairs, and parts. No driving related suspensions or revocation of Driver License (within a 3-5year period). Si vous continuez voir ce Sign in to create your job alert for Service Advisor jobs in St Louis, MO. 5.0. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) Get a free, personalized salary estimate based on today's job market. Rivian is on a mission to keep the world adventurous forever. Password (8+ characters) You may also apply directly on company website . Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. 3 salaries reported. Filter your search results by job function, title, or location. $49,591 per year. Click the checkbox next to the jobs that you are interested in. Experience in parts management, process standardization, continuous improvement, and managing escalations is a plus. and work in a standing position for extended periods of time, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? As a Field Service Engineer you will be part of the service engineering team - this team will help to build scalable solution for our service teams to be able to create, maintain, develop repair and diagnostic plans at scale. Click the link in the email we sent to to verify your email address and activate your job alert. Get notified about new Service Advisor jobs in United States. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Are you sure you wouldnt like a free professional resume evaluation? Car Sales Executive. Last name. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Lamentamos pelo inconveniente. Nous sommes dsols pour la gne occasionne. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle.