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Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . Click the title bar on any of the report introductions below to read the full entry. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. If you are unable to do this online please give your details to reception over the phone or at the reception desk. as unsuitable. I would also like to apologise for the service received when calling to the Practice. The #Chiefs training staff is the worst in the league, according to report by the NFLPA. Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Staff told us that communication had improved and they felt involved in the development of the practice. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. 811 were here. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. West Sussex Ask a Nurse Saxonbrook Medical | 24 followers on LinkedIn. RH10 7QH Ask Reception. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . Patient reviews of Saxonbrook Medical Centre - Page . Cannot get repeat prescription renewed as it need to be reviewed by a doctor. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. West Sussex It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. As part of this agreement, additional team members have been recruited to be shared between the network practices. Sarah, Management Team. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. This is a rediculas system based on luck. RH10 7QH Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. It reminds the audience how important vitamin C is for their immunity creatively. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. - To look at a lump! RH10 1HS This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. Can this really be good for patients!!! 14 Haslett Avenue West I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Thank you to all at Saxonbrook. I am pleased to hear that the service you have received all round has been positive. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Sarah, Management Team. Staff were aware of current evidence based guidance. Website: saxonbrook.net Message now. Saxonbrook Medical - Crawley - West Sussex - South East England - England Maidenbower Square Maidenbower, RH10 7QH Show on map How to get id 0300003831190 Other search results for: Saxonbrook Medical REQUEST TO REMOVE Saxonbrook Medical - The doctors, nurses and other staff at . Improvements had been made to the reporting and recording of significant events and there was evidence of discussion and learning with staff. We would like to look into this for you and get it resolved asap. We would also like to use analytical cookies to understand how our site is used and improve user experience. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. West Sussex Crawley Please do not send any patient information to this email address. Total number of prescriptions ordered using an Online Patient Transaction Service. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Map, Northgate Surgery 69.0% vaccinated, of 1430 eligible people. American College of Sports Medicine Oded Bar-Or International Scholar Award American College of Sports Medicine. As this is an anonymous platform I am unable to contact you. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. chop shop cars where are they now; trail king tag trailers for sale; saxonbrook medical staff . Saxonbrook Medical Surgery Self Help Coughs, backaches, flu and other minor illnesses. Analytical cookies send information to Google Analytics. 43.1% vaccinated, of 1391 eligible people. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. My Mother has been seen in person and care excellent Sarah, Management Team. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website | Saxonbrook Medical is a company based out . Your post in anonymous so I am unable to contact you directly. 14 Haslett Avenue West Saxonbrook Medical | Crawley Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. I have passed your feedback to the team who will be delighted to hear it. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. review titled Practice playing Russian Roulette with peoples health! We are fed up chasing back and forth to get these things sorted. removal of moles and skin lesions) - provided in-house and others. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. Cross Keys House Due to the increase of minor illness, Strep A, Scarlet fever and staff illness unfortunately demand is very high, please bare with us when trying to get an appointment. . Map, Northgate Surgery Menu The design of this healthcare email is interesting and the content is very clear and precise. There was a clear leadership structure and staff felt supported by management. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. Before you make your choice you can read more about our cookie policy. Information about services and how to complain was available. Someone needs to reviwe the whole thing & start again. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. West Sussex Impossible to get any, To be honest I'm not sure how to begin this review because it seems that everything regarding help, Report an issue with the information on this page. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Contact phone: 01403 330 320. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. We've put some small files called cookies on your device to make our site work. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. Saxonbrook Management Team. You can contact this general practice using the phone number 01293 450400. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. 4-6 session GP, salaried and partner options, Pembroke Medical Group. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. Advise you left a review and was asked to contact to speak to a member of the management team about it. Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Appointments Consult a clinician, routine appointments, sick notes and more. Thank you, Saxonbrook Medical. New part-time careers in Crawley are added daily on SimplyHired.com. Close menu, by Michael Forde - Posted on 03 March 2023. Please note on the form that you have sent these details in reply to your online review response. The provider was aware of the requirements of the duty of candour. However, records relating to induction were not always evident or complete. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Medical Center 127 suppliers on Yoys in Redhill, England: Epsom, Epsom, Ashlea Yoys B2B Marketplace Products Companies Distributors Dealers Contact Without fail, the screen just says "no appointments" and staff refuses to help over the phone. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Saxonbrook Medical Centre Please note eConsults are only available between 08.00am - 06.00pm on Monday to Thursday and 08.00 - 03.00pm On Fridays You can submit a request again from 8am today. As this is an anonymous platform we are unable to contact you directly. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. Crawley Please be assured your feedback is taken very seriously and helps us to learn where we can improve. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. Crawley Report review titled Very grateful as unsuitable. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Kind Regards, Sarah. Distinguishing Characteristics: The Correctional Staff Nurse classification includes Correctional Staff Nurses who are employed by Kern Medical Center and assigned to Juvenile correctional medicine facilities. Reply. Latest reviews for Saxonbrook Medical Northgate Surgery. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. RH10 7QH The low-stress way to find your next part-time job opportunity is on SimplyHired. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. They dealt with the situation and treated my son in a timely fashion which was . Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Midwives from East Surrey Hospital hold weekly antenatal clinics at the surgery. Crawley Report review titled Very grateful as unsuitable. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. I am pleased to hear that you have had a positive experience with the Practice. Report review titled Dissatisfied as unsuitable. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. as unsuitable. 4. Before you make your choice you can read more about our cookie policy. Flu vaccinations - Under 65 At Risk Groups. review titled Impossible to get appointments, review titled Great HRT knowledge and support. 2nd Place Platform Presentation at the University Of Leeds Faculty Of Biological Sciences Postgraduate Symposium awarded to Mr. Tim Hardy for research completed with Dr. Taylor. Thank you so much for taking the time to post this kind and positive review. Clearly need more staff to answer phones as I have been stuck in queue at number3 for last half hour. The service also provided support around the long term management of chronic conditions such as schizophrenia. The practice had clearly defined and embedded systems to minimise risks to patient safety. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 Improvements were made to the quality of care as a result of complaints and concerns. This GP surgery is not currently accepting new patients. Sarah, Management Team. We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. We will reopen 11th November at 08:00. Diabetes - Managing Blood Glucose Level (HbA1c). It is very important to us that we get this sorted for you. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Find company research, competitor information, contact details & financial data for Saxonbrook Medical of CRAWLEY. I am delighted to hear you have never had a bad experience and the staff are always so helpful. So let's hope its not cancer. Post code: RH12 0DD Courtyard Surgery - Salaried GP. I am sorry to hear that you have been having trouble getting an appointment for a medication review. I am sorry to hear you had a poor experience with us. We are fed up chasing back and forth to get these things sorted. PRESS RELEASE: 26th March 2021. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Thank you so much for taking the time to post this kind and positive review. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. Clinical audits were undertaken and we saw evidence that some of these were full cycle. That is just two of several things that have gone awry recently. saxonbrook medical email .